About the team
Family owned small business
Karla and Sam believe in hard work and doing good. This is our commitment to you and our community. We will settle for nothing less than our best and hope to make the world a little better... one day at a time.
Karla has a background in finance (CPA equivalent from foreign university) and brings customer service to the next level through our fully customized, customer-centered approach to billing.
Sam has been in IT and telecommunications for 10+ years and brings a common sense approach to IT and security management.
Our network of experts
With years of experience managing WANs and LANs, our team is not just one or two experts. We have relationships with vendors, engineers, project managers, network/system administrators, and specialists to meet all of your needs. We partner with these individuals on an as needed basis. These individuals are trusted members of larger corporations who provide consulting on the side, leaders in their fields who branch out to better serve their communities, and freelancers whose capabilities are so specialized that they are in greater demand than many employers can afford.
This is the benefit of of choosing Make IT Secure... you get all the access to the expertise you need in process improvement, network optimization, auditing, and risk mitigation for a fraction of the cost of and with no hiring. Pay only for what you need and satisfaction is guaranteed.
Our clients range from community colleges and universities to K-12 school districts and small/medium businesses. We can solve home networking and online privacy problems or harden enterprise networks and develop strategic improvement plans.
Our leadership
"I am a cybersecurity, IT management, and process improvement professional with telecom, small business, and education market experience. My passion is improving processes, finding efficiencies, and making it secure... whatever 'it' is you do..."
Security
CISSP, CISM - Developed numerous ISO standards and assessment checklists; Auditing experience against SANS/ISO17799:2005; staff training and awareness campaigns; strategic planning
Program Management
Experience in onboarding, strategy and tactical planning for small and medium business; P&L, budgeting, capitol project planning and management for telecommunications; multimillion dollar portfolio manager
IT Management
Director level experience in international organizations and telecomunications; managed teams of 11-100
MSP experience in multiple contexts: server, virtualization, cloud, WAN, LAN, and endpoint management.
ITIL certified, Scrum & Agile proficient.
IT Generalist
Vendor experience - (infrastructure) Cisco, Meraki, Ubiquiti, Extreme, and Aerohive among many others; (firewalls/filtering) Palo Alto, Watchgaurd, Cisco, Meraki, BlueCoat, SafeDNS, etc.; Blackbaud, PowerSchool, Moodle, etc.; (certified) Microsoft 365, Goolge, Apple, many more...
Wireless, Switching, Firewalls, VOIP, Linux/Windows/Mac/iOS/Chrome.